LINIA Cromwell Hospital Patient Questionnaire Stats 01/01/06 To 30/06/06
Prior to Arrival Excellent % Good % Average % Poor %
Choice of Admission Date 68 28.95 2.63
Arrival
Welcome 63.16 36.84 2.63
General Impression 68 28.95 2.63
Admissions Procedure
Appearance 63.16 36.84
Comfort 65.8 23.68 5.3
Cleanliness
Your Room 81.6 18.4
Hospital 81.6 18.4
Catering
Choice of Menu 50 50
Quality of Food 55.3 44.7
Presentation of Food 57.9 42.11
Nursing Care
Professional Advice 81.6 18.4
Information / Condition 76.31 23.7
Emotional Support 78.9 21.05
Response to Needs 84.21 15.8
Professionalism 89.47 10.53
Helpfullness / Courtesy 92.1 7.9
Involvement in Care
Involvement of Patient 73.7 26.31
Consultant Care
Out Patient Consultation 81.6 18.4
During Your Stay 81.6 18.4
At Discharge 71.05 36.8
Privacy and Dignity
Treated With Respect 89.5 10.53
Privacy in Treatment 89.5 10.53
Reassurance 81.6 18.4
Pain Control 76.31 23.7
General
Confidence in Hospital 86.8 13.16
Communication 81.6 18.4